Privacy Policy

Your username, your display name, your profile pictures, your bio, your age, your gender, your matchmaking preferences, your personal interest tags, your selected VR apps/games, and whether or not you are new to VR will be visible to other users. Your additional profile information (including your sexuality, NSFW tags, country, linked accounts, etc.) will be visible or hidden to other users depending on your privacy settings, which you can modify at any time. Your personality traits (which we identify based on your answers to our personality questionnaire) will be visible or hidden to other users depending on your privacy settings, but your specific questionnaire answers will not be visible.

We use first-party, on-premises data analytics. We may share anonymized statistics about Flirtual (for example, the number of users that use a particular Social VR app or game). You can opt out of these statistics in your privacy settings.

Your messages and message history with other users are hosted by and shared with TalkJS, but will not be shared with other third-parties.

Your account email will not be shown to other users. Your account email may be accessed by third parties in order to deliver transactional, marketing, and support messages according to your preferences. You may opt out of message email notifications, which will remove your email address from TalkJS' records.

If you suspect your account has been compromised, please change your password immediately and report the issue with the word 'URGENT' in the subject line. In the message, include your username, the last time you accessed the site, and any details that led you to suspect a break-in.

Your password is stored hashed and salted.

We use certain trusted third parties that provide services to Flirtual. We may share user personal data with these third parties, but only for the purpose of providing their services. For more information and examples, see below.

Cloud Hosting Services: to provide reliable and secure infrastructure for managing and operating our platform (for example, Fly.io and Vercel).

In-App Functionality Services: to facilitate key features such as messaging and optimized image hosting within our app (for example, TalkJS).

Billing Services: to manage payments and subscriptions (for example, Stripe).

Social Media Services: to allow users to connect their accounts with our platform and facilitate social interactions (for example, Discord).

Security and Performance Services: to safeguard our platform, protect our users, and enhance overall performance (for example, Cloudflare).

Insight and Improvement Services: to gather user feedback and perform analytics for continual improvement of our platform (for example, Canny).

Communication Services: to assist with sending transactional and marketing communications to users (for example, Amazon Web Services).

Moderation Services: to ensure appropriate conduct within the app and maintain community standards (for example, Google Cloud).

IT Services: to assist in various operations of our business, such as when a user interacts with our support services, which may involve processing users' personal data (for example, Freshworks).

We review third parties we engage with to ensure they have adequate data protection and information security measures in place. We take measures to protect and anonymize data shared with third parties, as appropriate given the nature of the services provided. We only provide trusted third parties with the personal data necessary for the service they are providing.

If you find a vulnerability or privacy leak, please report it to us discreetly via GitHub or email.

You can review data that we have on file in your account settings, and in your messages. You can request all of your data that we have on file by emailing us, and will receive it within 30 days.